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IRIUM: Dealer Management Software > Solutions > CRM


Advantages that really make the difference

• Customer & prospect contacts management • Commercial promotions follow-up • Make commercial offers (Quotation, Statement) • Fleet management: new & second-hand equipment • View dealer stock information (new & used stock, coming stock) • Sellers' activity dashboard • Schedule linked with MS-OUTLOOK® • Synchronisationwith your IRIUM software (Centralising and safeguarding of your data)

Customer Relationship Management for salespeople

iCRM™ is a software dedicated to the operational management of the sales activity which aims at optimising the distribution of equipment thanks to a user-friendly interface fitted for salespeople (vendor, sales assistant, sales manager) and to a utilisation in connected or disconnected mode.

iCRM™ is integrated with the IRIUM software suite, but can also be used independently or interfaced with another ERP.


iCRM™ includes business features that are specific to the equipment distribution industry within its different modules:

- The Contacts Management module is based on a database enabling the qualified follow-up of clients and prospects.

- The Equipment Fleet Management module is based on a database making  the view of new and second-hand equipment easier.

- The Sales Support module is a tool for the daily management of the sales funnel (propositions, offers, sales).

- The Planning module provides an immediate view of visits and sales actions, and is integrated to MS-Oulook®.

- Lastly, the Reporting module allows a multi-criteria analysis of the sales activity thanks to business dashboards.

iCRM™ is available in 3 versions (on Windows® PC, desktop or laptop):

- iCRM™ Express for simplified quotation management,

- iCRM™ Classic for detailed quotation management,

- iCRM™ Select designed for the sales manager.

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N°1 European ERP for Equipment Distribution, Rental and Repair Companies

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